
The management of professional emails is essential for students and staff at the University of Amiens. Horde, the messaging platform used by the institution, effectively centralizes communications. However, some users encounter difficulties accessing their accounts.
To begin, make sure to check your login credentials carefully. Ensure that your username and password are entered correctly. If the problem persists, do not hesitate to contact the university’s IT service. They can provide quick technical assistance and resolve any connection issues.
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The steps to access your Horde account in Amiens
To access your Horde account in Amiens, it is necessary to follow a few simple but precise steps. Here is a detailed guide to ensure a smooth and secure connection.
1. Go to the academy portal
Access the official website of the Amiens academy via the following URL: https://portail.ac-amiens.fr/. This portal is the gateway to various digital services, including the Horde webmail.
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2. Activate your account
For new users or those having difficulties logging in, account activation is a crucial step. Follow these instructions:
- Go to the activation page: Activation of your @mel open box
- Enter your NUMEN and your date of birth
- Follow the instructions to create your password
3. Log in to Horde
Once your account is activated, go to the login page for Horde Amiens:
- Visit the login page: AC Amiens Horde
- Enter your username and password
- Click on ‘Login’
It is recommended to use strong authentication to secure your account. In case of password loss, use the recovery link on the academy portal. AC Amiens Horde is an essential tool for education professionals. The platform allows for effective management of messages and sensitive information. Follow these steps to ensure unobstructed access to your emails.

Tips in case of connection problems
If you encounter difficulties logging into your Horde Amiens account, several solutions are available to you. Here are some practical tips to resolve the most common issues.
1. Password reset
In case of password loss, go to the dedicated page: Password reset. Enter your NUMEN and your date of birth to reset your password. This procedure is quick and will allow you to regain access to your account.
2. Use of OTP authentication
To enhance the security of your account, the use of a OTP (One-Time Password) is recommended. This one-time code, provided by your head of establishment, ensures secure authentication. Enter this OTP during your login to access your messages and sensitive information.
3. Configure email software
For centralized management of your emails, configure your email software such as Thunderbird, Microsoft Outlook, or Apple Mail.
Here are the settings to use:
- IMAP Server: imap.ac-amiens.fr, Port: 993, Connection Security: SSL/TLS
- SMTP Server: smtp.ac-amiens.fr (or smtpadm.ac-amiens.fr for administrative staff), Port: 465, Connection Security: SSL/TLS
These settings allow for effective synchronization of your emails across different platforms, whether on Windows 10 or 11 systems, or third-party email clients.
By following these steps and using the appropriate tools, you ensure a stable and secure connection to your Horde Amiens account.